Our Product Package
Ensuring Safe and Reliable Delivery for Your Chandeliers
At Oasis Lives, we understand the importance of safe packaging to ensure that your chandelier arrives intact. We take great care in every step of the packaging and shipping process to ensure that your items are protected and arrive safely at your doorstep.
Sturdy and Durable Materials
We use only the highest quality packaging materials to protect your chandelier. Our packaging includes double-layered cardboard boxes, shock-absorbing foam inserts, and the highest-quality wooden crates to provide strong protection from shock and vibration during shipping. These materials are durable and can withstand the rigors of transportation.
Tight and Secure Packaging
Each chandelier is carefully packed to its specific shape and size to ensure a tight fit inside the box. By minimizing movement within the package, we greatly reduce the risk of damage during shipping. Each component is carefully arranged to prevent any movement or bumping within the box.
Waterproof and Moisture Resistant Treatment
Our packaging materials undergo a special water and moisture resistant treatment to protect your chandelier from harsh weather conditions. This extra layer of protection ensures that your chandelier will remain intact no matter what the conditions.
Tightly Sealed & Clear markings
All packaging is securely sealed to prevent any dust, dirt or external substances from entering. This ensures that your chandelier remains in optimal condition from the moment it leaves our warehouse until it arrives at your home. To ensure careful handling during transportation, our packaging is clearly labeled with labels such as "Fragile," "Face Up," and "Keep Dry." These labels remind handlers to handle your chandelier with extra care, ensuring that it is treated with the utmost care.
Customized Packaging
We offer customized packaging services based on the uniqueness of your chandelier and any specific requirements. This personalized approach ensures that each item receives the most appropriate protection for safe delivery.
Insurance and Tracking
For your peace of mind, we offer shipping insurance and real-time tracking for each package. This allows you to monitor the status of your shipment and stay up-to-date on its progress. Our comprehensive insurance coverage ensures that you are protected from any unforeseen circumstances during transportation.
Customer Support
If you have any questions or concerns about your delivery, our dedicated customer service team is here to help. We are available via live chat, phone and email to resolve any queries and provide you with the support you need.
Our Commitment
At Oasis Lives, we are committed to delivering your chandelier safely and intact through carefully designed packaging measures. Thank you for your trust in us and we will be happy to serve you to your satisfaction.