FAQs

What payment methods do you accept?

We only accept payment by PayPal, which supports Mastercard and Visa credit cards, etc.

How should I prepare for product purchase?

First, know your budget. Second, if possible, look for pictures from magazines that reflect your taste. Third, gather fabric or color chips for areas you want to redecorate.

Do your products come with any guarantees?

Yes, all of our products come with a 2-year manufacturer’s warranty covering normal wear and tear.

Security and Privacy

Is it safe to order on the internet through oasislives.com?

Yes. All information is encrypted via SSL during transmission to ensure maximum security. For more details on security and privacy, please click here.

Didn’t find what you were looking for?

Don’t find the answer to your question about shipping? Please contact us, and we will get back to you as soon as possible. Please get in touch with us at support@oasislives.com.

When will I receive my purchased product?

We divide the time between when you place an order and when you receive the product into processing and shipping.

The time you receive the product =processing time + shipping time

You can refer to the shipping policy for details.

Contact us

If you have any questions, you can contact us at

Phone: +1(440) 879-7255
Business hours: 9:00 AM – 8:00 PM PST
Email: support@oasislives.com
Address: 1942 Broadway St. STE 314C, Boulder CO 80302, US